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Guideline Series: Resources

This section is provided for information dissemination purposes only. Naval Services FamilyLine does not officially endorse any of the organizations in the following documents that are non-federal entities. Also, the web addresses included change frequently. All information reflects our best knowledge at the time of publication. We regret any errors.

Information and Assistance (website links)

Page Shortcuts​


United States Navy

Official Department of the Navy Website


Commander, Navy Installations Command (CNIC)

CNIC is responsible for worldwide shore installation support for the United States Navy under the Chief of Naval Operations (CNO).


Department of Veterans Affairs

The VA administers a variety of benefits and services that provide financial and other forms of assistance to service members, veterans, their dependents, and survivors.




To find the office closest to you to obtain a military ID card


Military One Source

Military One Source is a DoD Information and Referral Program providing comprehensive information on every aspect of military life at no cost to active duty, guard, and reserve service members and their families.

CONUS: 1-800-342-9647 OCONUS: 800-3429-6477

TTY/TTD: 1-866-607-6794

Espanol: 1-877-888-0727


Morale, Welfare and Recreation (MWR)

Morale, Welfare and Recreation (MWR) covers a wide scope of worldwide operations that provide Sailors and their families with the finest facilities, programs, and activities to meet their recreational and social needs.


National Military Family Association

National Military Family Association is the leading non-profit organization focusing on issues important to military families.


NAVY 311

NAVY 311 provides non-tactical, on-demand informational assistance for non-emergency services and can answer questions related to maintenance, ship parts and/or repair, logistics, personnel or career matters, training, IT systems, quality of life, facilities, medical support, chaplain care, ordnance, and other topics.

1-855-NAVY311 (1-855-628-9311)


Navy Customer Service Center

Receive a variety of information on many important topics including pay and benefits, selective reenlistment bonuses, CSB/Redux, service record entries, PCS moves, reenlistment, continuation, FITREP/Evals, promotion, advancement, rating conversion requests, and a gamut of other information.

1-866-U-ASK-NPC (1-866-827-5672)


Ombudsman Registry

This registry allows family members to locate their ombudsman and will enable them to send an email to the listed assigned Command Ombudsman. (may not be accessible using Google Chrome)

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Child Care Aware of America

Child Care Aware provides information, referrals, tools, and resources to families seeking child care nationwide.


Child Development Centers (CDC)

Child Development Centers provide full and part-day child care for ages 6 weeks to 5 years of age. (MCC)

MCC is a DoD website for military families seeking childcare.

Navy Child and Youth Programs (CYP)

Sesame Street for Military Families

Sesame Street for Military Families is a free, bilingual (English and Spanish) website where families can find information and multimedia resources on the topics of military deployments, multiple deployments, homecomings, injuries, grief, and self-expression.


United Through Reading

The United Through Reading Military Program helps ease the stress of separation for military families by having deployed parents read children’s books aloud via DVD for their child to watch at home.

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American Foundation for Suicide Prevention (AFSP)

1-800-273-8255 or text TALK to 741741


American Red Cross

Emergency Hotline: 1-877-272-7337


Chaplin Core: Navy 311

1-855-NAVY-311 (1-855-928-9311)


Text: in the “to” line


Child Welfare Information Gateway


List of Toll-Free Crisis Hotline Numbers


Childhelp National Child Abuse Hotline

1-800-4-A-Child (1-800-422-4453)


Fleet and Family Support Center

Military Helpline


Text “MIL1” to 839863


Military One Source


National Center for Victims of Crimes

1-855-4-VICTIM (1-855-484-2846)

List of National Hotlines and Helpful Links

National Domestic Violence Hotline

1-800-799-SAFE (1-800-799-7233)

National Human Trafficking Resource Center

1-888-373-7888   text:233733

National Resource Directory

National Sexual Assault Hotline

1-800-656-HOPE (1-800-656-4673)

National Suicide Prevention Lifeline

1-800-273-TALK (1-800-273-8255)

Navy-Marine Corp Relief Society

Navy Suicide Awareness and Prevention

Sexual Assault Crisis Support


United Services Organization

Veterans Crisis Line

1-800-273-8255, press 1

Text to 838255

Veterans Self Check Quiz - determine whether stress and depression might be affecting you

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Everyone Serves

A handbook for family and friends of service members during pre-deployment, deployment, and reintegration.

Fleet and Family Support Centers (FFSC)

The Fleet and Family Support Center offers a variety of deployment support programs to assist commands, Sailors, and their families.

Military Kids Connect (MKC)

Military Kids Connect is an online community of military children (ages 6-17 years old) that provides access to age-appropriate resources to support children from pre-deployment, through a parent’s or caregiver’s return.

Reserve Affairs

Supports the Reserve Component community through initiatives including the Yellow Ribbon Program, Wounded Warrior Care, Employer Support of the Guard and Reserve, TRICARE Reserve Select, and Military OneSource.

Yellow Ribbon Reintegration Program (YRRP)

YRRP is a DoD-wide effort to promote the well-being of National Guard and Reserve members, their families, and communities, by connecting them with resources throughout the deployment cycle.

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Anchor Scholarship Foundation

For dependents of qualified surface Navy members.

Chief Petty Officer Scholarship Fund

For children of Chief Petty Officers of the sea services. Sponsored by Chief Petty Officers world-wide.

Department of Defense Education Activity

A network of schools, both primary and secondary, that serve dependents of United States military personnel outside the United States.


Dolphin Scholarship Foundation

For children and stepchildren of qualified active, retired and former members of the Submarine Force.


Links to scholarships, loans, grants, and other financial educational aid.

Fisher House - Scholarships for Military Children Program

Free Application for Federal Student Aid (FAFSA)

Apply for federal and state financial aid.

Military Child Education Coalition

To serve as a model of positive leadership and advocacy for ensuring inclusive, quality educational opportunities for all military-connected children.

Military OneSource Exceptional Family Member Program

Offers DoD families with special medical and/or educational needs access to information, resources, and each other.


Navy-Marine Corps Relief Society (NMCRS) Education Assistance

A variety of scholarships and education assistance is available to active duty service members and their dependents.

National Military Family Association - Degree, Career + Business Scholarships

A variety of scholarships and education assistance is available to active duty service members, veterans, and dependents.

Seabee Memorial Scholarship Association

For children and grandchildren of Seabees.

U.S. Department of Education

Find information about all of your educational needs and questions.

Voluntary Education Program

Detailed information on programs and services, and links to the voluntary education programs, Veterans Affairs, Department of Education, and many other educational sites.

Wings Over America

Provides college scholarships to dependents of the Navy Aviation community.

Yellow Ribbon Program

The Yellow Ribbon Program allows approved institutions of higher learning and the VA to partially or fully fund tuition and fee expenses that exceed the established thresholds under the Post-9/11 GI Bill.

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Career One Stop

Tools to help job seekers, students, businesses, and career professionals.

Hiring Our Heroes

Nationwide initiative to help veterans, transitioning service members, and military spouses find meaningful employment opportunities.

Military Spouse Employment Partnership (MSEP)

MSEP is a targeted recruitment and employment solution for spouses and companies that connects military spouses with employers seeking the essential 21st-century workforce skills and attributes they possess.

Military Spouse Jobs

Military Spouse Jobs is a non-profit organization that offers no-cost services to all military-affiliated spouses, retired military spouses, and caregivers to war wounded heroes.

Spouse Education and Career Opportunities (SECO)

The DoD established the SECO program to provide education and career guidance to military spouses worldwide, offering comprehensive resources and tools related to career exploration, education, training and licensing, employment readiness, and career connections.


USAJOBS is the U.S. Government’s official system/program for Federal jobs and employment information.

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Basic Allowance for Housing - BAH

COLA and Overseas Housing Allowance

Navy-Marine Corps Relief Society

The Society provides financial assistance and education, as well as other programs and services, to members of the United States Navy and Marine Corps, their eligible family members, widows, and survivors.


Pay and Allowances

Servicemember’s Group Life Insurance (SGLI)

A program that provides low-cost term life insurance coverage to eligible Servicemembers.


Thrift Savings Plan (TSP)

TSP is a defined contribution retirement savings plan for Federal employees.

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Defense Eligibility Enrollment Reporting System (DEERS) To enroll in DEERS or make changes to your contact information.


Fisher House

Provides homes where military and veterans’ families can stay at no cost while a loved one is receiving treatment. These homes are located at major military and VA medical centers nationwide, close to the medical center or hospital it serves.



Military Crisis Line

Confidential support is available 24 hours a day, 7 days a week, 365 days a year by phone, online chat, and text. This free service is available to all service members, including Veterans and members of the National Guard and Reserve, coping with stress, anxiety, post-traumatic stress disorder, challenges with civilian life, difficulties in relationships, transitioning back to employment, and education.

1-800-273-8255 Press 1

In Europe call 00800 1273 8255 or DSN 118

Text 838255


Safe Harbor Foundation

The Navy Safe Harbor Foundation provides financial assistance and support to Navy and Coast Guard Sailors and their families enrolled in the Navy Wounded Warrior Program. Enrollees include those wounded in action, injured in on-duty training or liberty accidents, or suffering from a serious illness.

855-NAVY WWP (628-9997)



TRICARE is the health care program serving Uniformed Service members, retirees, and their families worldwide.

TRICARE East Region 1-800-444-5445 TRICARE West Region 1-844-833-9378

TRICARE Overseas: See International SOS for country-specific toll-free numbers



The TRICARE Dental Program is a voluntary, premium-based dental insurance plan for family members of active duty and reserve service members.


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Department of Defense Lodging - Air Force

1-888-AF-LODGE (1-888-235-6343)


Department of Defense Lodging - Army

1-800-GO-ARMY-1 (1-800-462-7691)


Department of Defense Lodging - Navy Gateway Inn and Suites

1-877-NAVY-BED (1-800-628-9233)

Navy Housing


Navy Lodge

1-800-NAVY-INN (1-800-628-9466)

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All Hands Magazine


Armed Forces Journal


Department of the Navy Information Technology Magazine


It’s Your Move (PDF)


Marine Corps Times


Military Families Magazine


Military Living Magazine


Military Spouse Magazine


National Military Family Association Newsletter


Reservist Magazine

Official Publication of the United States Coast Guard Reserve


Seabee Online Magazine




TNR The Navy Reservist

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Defense Personal Property System (DPS)

An Internet-based system to manage DoD household goods moves.


Military Installations

Find out about your next base and “Plan Your Move.”

Navy Supply Systems Command

Household Goods and Navy Personal Property

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Army and Air Force Exchange Services (AAFES )

Coast Guard Exchange

Marine Corps Exchange

Navy Exchange

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General Military Infomation & Assistance
Child & Youth Programs
Crisis Intervention
Deployment Assistance
Educaion & Scholarships
Family Employment
Financial Information
Lodging & Housing
Magazines & Newspapers
Relocation Assistance
Uniform/Exchange Service
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